Refund policy

We stand by the quality of our products and offer easy returns and exchanges.

• Eligibility: Items must be unworn, unused, and returned within 7 days of delivery. Custom-made products are non-refundable unless defective.
• Process: Whatsapp us 03044557525 or Email us at rumaanrobe@gmail.com with your order number and reason for return/exchange.
• Refunds: Refunds will be processed within 7 business days after receiving the item.
• Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is defective.