Return & Exchange Policy

  • Return and exchange are available for eligible products.
  • Custom-stitched / made-to-measure orders are non-returnable if they are made according to the customer’s provided measurements.
  • If you receive a wrong, defective, or damaged item, please contact us within 48 hours of delivery.
  • The item must be unused, unwashed, and in its original condition.
  • For an approved return or exchange, the customer may be required to provide clear photos/videos of the issue.
  • Return/exchange shipping charges may apply unless the issue is due to an error on our side.
  • Refunds, where applicable, will be processed after the returned item is inspected and approved.
  • Sale or specially customized items may have different return conditions.

For all return or exchange requests, message us on WhatsApp at +92 303 4557744 with your order details and photos of the issue.