Welcome to RumaanRobe. We’re committed to providing you with the best online shopping experience, and that includes a clear understanding of our shipping and delivery processes.
1. Shipping Locations:
We currently offer shipping services within Pakistan. Please note that we do not offer international shipping at this time.
2. Shipping Costs:
The shipping cost for your order is calculated based on factors such as the shipping destination, the weight and dimensions of the products, and the shipping method selected. You will see the applicable shipping charges during the checkout process.
3. Shipping Times:
We understand that you’re eager to receive your orders. Here’s an overview of our estimated shipping times:
- Standard Shipping: 5 to 8 days
- Express Shipping: 3 to 5 days
Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary due to factors beyond our control.
4. Order Processing:
Orders are typically processed within 3 to 5 from the time your order is confirmed. During busy periods, processing times may be slightly longer.
5. Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your order’s progress. You can also log in to your account to check the status of your order.
6. Delivery:
Please ensure that someone is available at the shipping address to receive the package. If no one is available, the courier company may make additional delivery attempts, and you may be required to pick up your order from their local office.
7. Delivery Restrictions:
Certain products may have delivery restrictions due to their size, weight, or other factors. Please review product-specific delivery information on the product pages.
8. Damaged or Lost Items:
If your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will work to resolve the issue and ensure that you receive a satisfactory solution.
Need Help?
If you have any questions or concerns regarding our shipping and delivery processes, please contact us at: CONTACT US
